Delivery / Self-Collect

For more information our our delivery and self-collection policy, do read on.

*The cutoff time for all deliveries is right before the start of the delivery timeslot, unless otherwise stated. E.g., if it is currently 9:59 am, you can still order for your item to be delivered later from 10am to 2pm timeslot

SELF COLLECTION
  • Free-of-Charge!
  • Make your order online & collect your item during your selected date & time slot
  • Our time slots are:
  • 12th May : 10am – 12pm, 12pm – 3pm, 3pm – 6pm
  • 13th May : 10am – 12pm, 12pm – 3pm, 3pm – 6pm
  • 14th May (Mother’s Day) : 8am – 12pm, 12pm – 4pm, 2pm – 6pm
  • Self-Collection Location: 8 New Industrial Road, LHK 3 Building, #06-01, Singapore 536200
STANDARD DELIVERY
  • FREE DELIVERY
  • We deliver your item on your preferred date and time slot.
  • We only deliver in Singapore.
  • Loose items like balloons and soft toys are not eligible for free delivery on their own. Together with main items like flower bouquets, they are free! Please contact us for delivery charge.
  • Our time slots are:
    • 12th May : 10am to 2pm, 1pm to 5pm, 5pm to 10pm
    • 13th May : 10am to 2pm, 1pm to 5pm, 5pm to 10pm
    • 14th May (Mother’s Day) : 9am to 3pm, 1pm to 7pm, 5pm to 10pm

Cut off for same day delivery is 1 minute before the next time slot. E.g., if it is currently 8:59 am, you can still order for your item to be delivered later from 9am to 3pm, or 1pm to 7pm time slot.

SPECIFIC TIME DELIVERY
  • Available on 13th May 2022.
  • Specific Time Delivery is not available on 14th May 2022 (Mother’s Day).
  • SGD 30.00 per trip
  • Make your order online and have it delivered on your preferred date and pin-point time.
  • Please allow a 20 to 40 minute grace period due to potential unforeseen traffic circumstances.
  • For specific time delivery before 11am and after 10pm, please Whatsapp us at +65 9387 8871

EXTENDED DELIVERY ZONE

  • SGD 30.00 per trip
  • Delivery Fee to Extended Delivery Zones is S$30 on 12th – 14th May
  • Extended Delivery Zones:
  • SENTOSA, MARINA BAY SANDS, CHANGI AIRPORT, TUAS & ARMY CAMPS

Important Note

  • Customers are required to provide accurate details such as the delivery address and contact number of recipient to ensure that there will be no barrier to fulfilment.
  • Our drivers will wait at the location for up to 5 minutes. In the event where the recipient is not at the delivery location, our drivers will try our best to contact the recipient to advise for further instruction.
  • Where the recipient is still not at the delivery location or uncontactable after 5 minutes, our drivers will bring the bouquet back to the shop for safe-keeping and further instructions.
  • On Mother’s Day (8th May), where the recipient is not at the delivery location or uncontactable when our drivers arrive at the delivery location, we will inform you to self-collect from our shop.
  • You are encouraged to key in a safe place eg Riser/Door under the field ‘Nominate Safe Place to Put Flowers’ on checkout to ensure that delivery is successful. It will still be a surprise when she comes home and sees the flowers!

Re-deliveries

  • Except on Mother’s Day (14th May 2022), redelivery fees are chargeable at S$20.
  • There would be no redeliveries made on Mother’s Day (14th May 2022). Failed deliveries on Mother’s Day can only be redelivered on the next day.
  • Next Day Redelivery of Mother’s Day’s orders is chargeable at S$25.

Contact Information

  • Address:  8 New Industrial Road, LHK 3 Building, #06-01, Singapore 536200
  • Tel: +65 9622 9817
  • Email: thebudboxsg@gmail.com